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Frequently Asked Questions

What is this program about?
Who is eligible to participate?
Why should I take part in this if I already lead a healthy lifestyle?
Who is Worksite Wellness and Limeade?
Will my health status make it hard for me to get benefits?
What if I'm not able to do the health screening?
Who is eligible to take part in the onsite health screenings?
Why are these screenings important?
How private are these screenings and results?
How will the data be used?
Will I incur any out of pocket costs for the screening or home tests?
What do I need to do to prepare for the screenings?
How long does it take to do the home test kit and get my results?


What is this program about?
[name of program] is a wellness incentive program that focuses on self awareness and personal health management for your total well-being, not just physical health. You can find all the information you need to participate at [URL], including steps to assess your current state of wellbeing.

Who is eligible to participate?
[eligibility information]

Why should I take part in this if I already lead a healthy lifestyle?
Good for you! Participation in the [name of program] is entirely voluntary. Since you're already choosing healthy habits, you likely do not have health risks that are controllable. The screening can reveal important health risks—some of which are influenced by other factors and are not always apparent. We are making this program available to increase self awareness of your current health status and what you can do to reduce your risk.

Who is Worksite Wellness and Limeade?
[name of program] is partnered with Worksite Wellness as the third party provider for our wellness services—primarily to protect employees' privacy. The online content on our custom website is powered by Limeade, a partner with Worksite Wellness. All personal health information is securely stored on their server; [name of program/employer] does not have access to your personal information—only aggregate data.

Will my health status make it hard for me to get benefits?
Participation in the health screening is voluntary and has no bearing on your access to health benefits. However, in order to receive [incentive], you must complete [task]. The [incentive reward] is solely based on your participation, not your results. Any personal information is completely confidential—[name of program/employer] will only know aggregate information about the entire workforce.

What if I'm not able to do the health screening?
We are making the onsite health screenings available at [participating locations] for employees' convenience to "know their numbers" as part of the assessment. Here are alternatives options: contact your provider if you've had a wellness visit in the past year to get your key lipid measurements and blood pressure. Or, you can request a home test kit to allow you to perform these tests on your own, using a small sample (often a few drops of blood from a finger prick), without having to go to a lab. You can also check your blood pressure at many retail pharmacy locations.

Who is eligible to take part in the onsite health screenings?
[eligibility information]

Why are these screenings important?
As part of the new [name of program], these on-site health screenings are about knowing your numbers and taking steps to learn more about and improve your health.

How private are these screenings and results?
Any Personal Health Information you supply is for your eyes only. We respect your privacy and will not receive your individual results under any circumstance. It is protected by federal and state privacy laws including the Health Insurance Portability and Accountability Act (HIPAA). So relax and enjoy this opportunity to learn your numbers and earn [incentive].

How will the data be used?
Only you see your individual results; it is intended to increase your awareness of personal health risks so you can better manage your health. No personal data is shared with [name of program/employer]. The aggregate data will be available to [name of program/employer] so we can identify specific health management programs that may be appropriate.

Will I incur any out of pocket costs for the screening or home tests?
The entire cost of this program, including online and telephonic coaching resources is covered by [name of program/employer].

What do I need to do to prepare for the screenings?
The cholesterol/glucose test is a simple finger-prick test that will provide you with immediate results. We do ask that you refrain from consuming any food or beverages (other than water) 2–4 hours prior to your test. This will help ensure a more accurate reading.

How long does it take to do the home test kit and get my results?
It typically takes 3 to 5 business days to receive the kit and another 10 to 15 days for your results to be processed at the lab and posted online. All test kits are shipped by first class mail via USPS. You will receive an email message notifying you when your results are available. This message will contain instructions for viewing your results and printing your lab report.

For program questions, please call XXX-XXX-XXXX or email support@worksitewellness.net
For website and technical concerns please contact support@worksitewellness.net

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